Terms and conditions


## Terms of Sales

### Introduction
These general conditions of sale (CGV) govern all transactions carried out on the SKZ website. By placing an order on our site, you accept these General Terms and Conditions. Please read them carefully before ordering.

### Company Identification
- **Company name**: SKZ
- **Address**: 8 impasses des mesanges Courcelles sur Seine 27940
- **E-mail**: contact.kszs@gmail.com
- **Telephone**: +33 6 44 90 68 42
- **Number Siret** :


### Acceptance of Conditions
By placing an order on our site, you accept these General Terms and Conditions without reservation. The applicable General Terms and Conditions are those in force on the date of the order.

### Products
- **Product Description**: We strive to present and describe our products as accurately as possible. However, variations may occur, particularly with regard to colors.
- **Availability**: The products are offered while stocks last. If a product is unavailable after placing the order, we will inform you as soon as possible.

### Price
- **Pricing**: The prices of our products are indicated in euros, all taxes included (TTC), excluding delivery costs. We reserve the right to modify our prices at any time, but the product will be invoiced based on the price in effect at the time of validation of the order.
- **Delivery Costs**: Delivery costs are indicated before validation of the order and depend on the delivery option chosen and the delivery location.

### Orders
- **Order Process**: To place an order, you must follow the steps indicated on our site. Once your order has been validated and payment has been made, you will receive a confirmation email.
- **Modification or Cancellation**: You can modify or cancel your order before shipping by contacting us at contact@skz.com.

### Payment
- **Methods of Payment**: We accept payments by credit card (Visa, MasterCard) and other payment methods indicated on our site.
- **Payment Security**: Online payments are secure thanks to advanced security protocols.

### Delivery
- **Delivery Times**: Delivery times vary depending on the destination and the delivery option chosen. They are indicated when placing the order.
- **Delivery Address**: The products are delivered to the delivery address that you indicated when ordering.
- **Delivery Tracking**: A tracking number will be sent to you by email to allow you to track the status of your delivery.

### Returns and Refunds
- **Right of Withdrawal**: You have 14 days from receipt of your order to exercise your right of withdrawal without having to provide reasons or pay penalties.
- **Return Procedure**: To exercise your right of withdrawal, please contact us at contact@skz.com. Products must be returned in their original condition and packaging.
- **Refunds**: Refunds will be made within 14 days after receipt of the returned products.

### Guarantee
All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects. In the event of non-conformity of a product sold, it may be returned, exchanged or refunded.

### Responsibility
SKZ cannot be held responsible for damage resulting from improper use of the purchased product. Furthermore, we cannot be held liable for any inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.

### Applicable right
These General Terms and Conditions are subject to French law. In the event of a dispute, the French courts will have sole jurisdiction.

### Contact
For any questions regarding our General Terms and Conditions, please contact us at:
- **Email address**: contact.kzsz@gmail.com

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These general conditions of sale are in force from 06/09/2024
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Be sure to consult legal counsel to ensure that these T&Cs are complete and comply with all applicable laws.

Notre service client est disponible du lundi au vendredi de 10h à 20h.Average response time: 24 hours