Privacy Policies
# Privacy Policy
### Introduction
At SKZ, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.
### Collection of Information
We may collect the following types of information:
- **Personal Information**: name, address, email address, telephone number, payment information.
- **Browsing Information**: IP address, browser type, pages visited, time and date of visits.
- **Cookies**: small files stored on your device to improve your user experience.
### Use of Information
We use your information to:
- **Order Processing**: to process and deliver your orders.
- **Customer Service**: to answer your questions and provide customer support.
- **Marketing**: to send you special offers, promotions and information about our new products (with your consent).
- **Improvement of Our Site**: to analyze browsing data and improve our services.
### Information Sharing
We never sell, rent or trade your personal information to third parties. We may share your information with trusted third party service providers to help us:
- Payment processing.
- Delivery of products.
- Data analysis to improve our services.
### Information Security
We take appropriate security measures to protect your information from unauthorized access, modification, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
### Your rights
You have the right to:
- Access your personal information that we hold.
- Request correction of your personal information if it is inaccurate.
- Request deletion of your personal information, subject to certain legal exceptions.
- Object to the processing of your personal information for legitimate reasons.
### Cookies
We use cookies to improve your experience on our site. You can choose to disable cookies through your browser settings, but this may affect your user experience.
### Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our website.
### Contact
If you have any questions regarding this privacy policy or wish to exercise your rights, please contact us at:
- **Email address**: contact.kszs@gmail.com
- **Postal address**: 8 impasses des mesanges Courcelles sur seine 27940
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This privacy policy is in effect from 06/09/2024
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What are the delivery times for orders?
Delivery times vary depending on your location and the delivery method chosen. Typically, standard deliveries take between 5-14 business days, while express deliveries can arrive in 3-7 business days.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
How do I choose the right size for my clothes?
We recommend that you consult our size guide available on each product page. There you will find detailed measurements to help you choose the most suitable size.
How can I contact customer service for help?
You can contact us via our contact form on the site, by e-mail at contact.kszs@gmail.com or by telephone at the number indicated on our contact page. Our team is available Monday to Friday from 8 a.m. to 8 p.m.
How can I leave a review on a product?
You can leave a review on a product by going to the item page and clicking on “Leave a review
Do you offer international delivery options?
Yes, we ship internationally. Delivery times and shipping costs vary depending on the country of destination. See our international delivery page for more details.
Are your clothes made from natural materials?
Yes, many of our garments are made from natural materials such as cotton... We strive to offer sustainable and environmentally friendly materials.
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